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Muhammad - The Recipient of The Qur’an

Muhammad -
The Recipient of The Qur’an

Muhammad was the only child of his parents – Sayyed ‘Abd-Allah bin ‘Abd Al-Muttalib Al- Hashemi and Sayyedah Aminah bint Wahb Al-Zuhriyya. He was born in Makkah, a commercial metropolis and a pilgrims’ hub in the Arabian Peninsula. His father passed away before his birth, and the mother when he was six. A shepherd in early life and a successful merchant in adulthood, he married Sayyedah Khadijah bint Khuwaylid at the age of 25. The happy couple became the parents of two sons and four daughters.

Muhammad ibn Abd-Allah was reputed to be a friendly and trustworthy gentleman with an impeccable character. He was admired for his generosity as well as his wisdom. The mutually hostile factions often called upon him to act as an arbiter. At home, he was known for his caring and helpful attitudes.

As he was attaining maturity, he was getting deeply disturbed by the social and moral environment around him. He found the idolatry and fetishism unholy and social injustices distressing. He increasingly began to search for a response to his own agony at the injustice and chaos around him by resorting to meditation and seclusion. He would go away from home for several days in a row and stay in a small cave on Mount al-Noor, it is a cave hiding in shyness and seclusion with a difficult access, named Hira.

One midnight, during the last week of the month of Ramadan that the Cave lightened up. It witnessed the presence of rows over rows of angels led by the Arch Angel, Gabriel. Muhammad got bewildered. It brought him awe, fear and foreboding. It was an experience unique of its kind; unique...

Relationship of Customer Relationship Learning to Service Quality of Regional Development Banks

This study aims to analyze the relationship between customer relationship learning and service quality at Bank Pembangunan Daerah Jawa Timur Plc, Surabaya Region. This research uses quantitative methods with a descriptive research approach. The population was 1,329 savings customers in 10 locations of the Bank Pembangunan Daerah Jawa Timur Plc network in the Surabaya region, representing the eastern, western, northern and southern regions of Surabaya with 307 respondents. The results showed that customer relationship learning had an effect on the quality of PT Bank Pembangunan's service. The area of East Java Plc in the Surabaya area, this shows that with a customer relationship learning strategy, it will be able to increase service quality. Service quality is the totality of the characteristics of goods and services that demonstrate its ability to satisfy customer needs.

Technology Based Employees Training and Organizational Performance With Mediating Effect of Customer Oriented Employees

Training and technology come together to devise new methods. These are referred to as the technology-based training in the human resources. The technology based training is conveyed in all the teaching institutions and the organizations all over the world. Also, many people, groups and the institutions have adopted as expended resources. The organizations are making use of the customized methods of the technology-based know- how for the training of their employees and enhancing their own growth. The aim of this research is to explore the impact of technology-based human resource practices with a confined focus on their employees training through the organizational performance, especially of the customer- focused employees in mediating environment by intriguing some guidance from earlier endeavors. The present study explores the nature of the technology-based HR trainings practices with a focus on the banking sector in Pakistan. The study was carried out in the twin-cites of Rawalpindi and Islamabad. Random sampling technique was adopted and population mainly was categorized into six Islamic banks and 6 conventional Banks. Total seven hundred and fifty copies of the questionnaires were distributed among the employees of the Banks. The turnover was five hundred and seven scoring 67.6% response rates. The study found that technology- based training was highly positive and it significantly affected the customer-focused employees. The study further investigated that the technology-based training had a significant and positive impact on the customer-orientation and, at the same time, the customer-focused employees were highly positive and significantly added to the organizational performance. The study also detected that the impact of the technology-based trainings on the customer-focused employees in the Islamic banks was greater than in the conventional banks. The study strongly recommended that defining the right human resource service delivery by aligning the human resource investment in the relevant technology is essential to achieve the cherished organizational performance. The organizations should relate the administrative operation by simplifying and automating the human resource technology-based training to get the desired organizational performance and productivity. For the banks which have not yet investigated the self-service technology or the technology-based training, it is significant to emphasize the technology-based trainings to its employees, especially to those ones who are serving the customers at the front line to streamline the human resource administrative operations. The study also recommends that by implementing the technology-based training and acquiring the inputs from the top level management and the internal customers using this input and information for the organizational strategies and goal, can further the market shares and the profitability.
Asian Research Index Whatsapp Chanel
Asian Research Index Whatsapp Chanel

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